Trainee Resources

Some of our most important Trainee Resources are available below. Our friendly team of Training Support Officers are available to answer any questions that you may have by calling 1800 143 343 or sending us an email at

We understand the importance of choosing the right type of training for the job, and we’re always here to help.

Please note that all course-specific Trainee Resources such as Course Handbooks will be emailed upon making a booking.

Trainee Handbook

Our Trainee Handbook is one of our most important Trainee Resouces. It contains important information such as or Policies and Procedures applicable to your training experience.

If you’d like to learn a little more about WAM Training, our Management Team and our processes, this is a great place to start.

Privacy Policy

We know how important privacy is to you, and that’s why it’s so important to us. Check out our comprehensive Privacy Policy here.

Award Reproduction Request Form

If you’ve lost an Award (Statement of Attainment) or Proof of Training Card, complete and return this form to request a reproduction. You can expect to hear from us within 3 business days of receiving the form.

This Trainee Resource can also be used to request an Award (Statement of Attainment) or Proof of Training Card by individuals who have changed their name and would like their documentation issued in their new name.

Appeal Request Form

We pride ourselves on having a team of people who love what they do and take competency seriously. But if you would like to formally appeal a decision made by one of our Assessors, please complete and return this form.

Complaint Form

We know you will love the services that WAM Training provides. But if you have a complaint about any part of our operations, complete and return this form and we will respond urgently.