Provide First Aid

Course Outline



Provide First Aid

(1 day course)

Course Codes:
HLTAID003 – PROVIDE FIRST AID, Incorporating:

WHO should complete first aid training?

Section 21 of the Victorian OH&S Act 2004 states that, an employer must provide, so far as is reasonably practicable, adequate facilities for the welfare of employees at any workplace under the employer’s management and control.

First Aid to Worker Ratios
Low-risk workplaces

  • In low-risk workplaces, compliance is achieved by providing:
  • one first aid officer for 10 to 50 employees
  • two first aid officers for 51 to 100 employees
  • an additional first aid officer for every additional 100 employees.

Higher-risk workplaces

  • In higher-risk workplaces, compliance is achieved by providing:
  • one first aid officer for up to 25 employees
  • two first aid officers for 26 to 50 employees
  • an additional first aid officer for every additional 50 employees.

Where an employee or group of employees does not have timely access to appropriate medical and ambulance services, (such as in remote, isolated or mobile workplaces) compliance is achieved by providing at least one first aid officer for every 10 employees.

(Worksafe First Aid in the workplace – Compliance code (Sept 2008)

WHY do you need first aid training?

The Law:
The law requires employers to provide, so far as is reasonably practicable, a safe working environment and adequate facilities for the welfare of their employees. Section 21(2)(d) requires that, in meeting their duty under section
21(1), an employer must provide, so far as is reasonably practicable, adequate facilities for the welfare of employees at any workplace under the employer’s management and control.

This needs to include having appropriate first aid measures in place, including first aid kits and suitably trained first aid officers.

Australian Resuscitation Council:
All those trained in CPR should refresh their CPR skills at least annually. (ARC – Guideline 10.1 (March 2013).

Industry standards
Industry standards are universal with regard to first aid and CPR refresher training.

A first aid course remains current for 3 years, whereas CPR is required to be completed annually

WHERE are the first aid courses conducted?



  • $180.00 Per Person.
Book 2-3 courses to receive a 7.5% discount off all courses booked.
Book 4 or more courses to receive a 15% discount off all courses booked.

WHEN are the first aid courses conducted?


  • Wednesday 17th January 2018.
  • Thursday 18th January 2018.
  • Wednesday 24th January 2018.
  • Thursday 25th January 2018.
  • Monday 29th January 2018.
  • Wednesday 31st January 2018.
  • Friday 2nd February 2018.

Course duration & course times:

1 Day course (07:45am - 16:00pm Approx.)

Course numbers:

Maximum 12


  • Enclosed shoes are required


Note:  Applicants will be required to complete a First Aid Pre-Course Assessment prior to the course.  This will be emailed to you after submission of a booking form.

Trainees will be assessed using a short-answer written test, a multiple choice test, and practical scenario based assessments


Once competence is achieved, trainees will receive a Statement of Attainment and Proof of Training Card

Language, literacy & numeracy:

Trainees need to be able to demonstrate the knowledge and skills required and numeracy to work by themselves and as part of a team, exercising judgement in the selection of equipment, services or contingency plans. Trainees must be able to utilise workplace documentation without the guidance of another person.

Health note:

The training and assessment may involve bending, crawling, and light to medium lifting. Please refer to ‘Student Health Form’ for further advice.

How safe is your workplace?

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Course Photos


Course Reviews


16.11.17 - Joe 

Professional and enjoyable.


16.11.17 - Joshua 

Great courage and positive attitude from instructor.


15.11.17 - Anonymous

Trainer was entertaining at the same time focused on the task of teaching.


14.11.17 - Ben S

Great day - excellent course. Thanks!


13.11.17 - Anonymous

Good interesting course.


13.11.17 - Hannah

Steve had great knowledge of realistic situations to help gain an understanding of the content.


09.11.17 - Kyllie L

Paul was a great trainer. he helped me to feel very confident in being able to administer first aid if need e.


02.11.17 - Anonymous

Top bloke, made us listen and interesting. Easier to relax.


02.11.17 - Jake

Top bloke.


02.1.17 - Jarrad F

Norm was great, kept everyone engaged for the whole day.


01.11.17 - Ben M

Great training, good vibe, very informative and enjoyable.


20.10.17 - Alfonso 

Great training. Norm was knowledgeable and funny.


20.10.17 - Mason S

Very good entertaining as well as very clearly pertained learning.


20.10.17 - Scott P

Norm's presentation and teaching method is awesome, made it very easy to take in the information.


20.10.17 - Andre

Thanks Norm, very informative and entertaining.


20.10.17 - Emma

Norm is awesome.


19.10.17 - Alex

Norm is very good


19.10.17 - Anonymous

Delivered powerfully. Great morning.


19.10.17 - Wystan M

Norm was friendly and made the day seem to go faster by breaking up the monotony with humour and interesting stories. Top bloke!


19.10.17 - Anonymous

Norm was very engaging and easy to learn from.


19.10.17 - Steve H

Loved the stories and interactions.


18.10.17 - Anonymous

Great trainer.


11.10.17 - Au 

Norm was an excellent trainer with thorough knowledge in the area.


11.10.17 - Anthony D

Made the day enjoyable.


11.10.17 - Anonymous

Very informative, trainer had good knowledge.


11.10.17 - Bea G

Trainer was fantastic. 


11.10.17 - Paul T

Norm was very entertaining and kept the course interesting. A good way to learn.


11.10.17 - Victoria M

Trainer had extensive knowledge of the course.


01.11.17 - Mark C

Great course,  fantastic teacher who has so much knowledge and uses it in a good way.


 01.11.17 - Ray

I have done a couple of courses with wars and this is the best ever. Very good, Norm is great.


01.11.17 - Anonymous

I found the training to be very fun and thought our trainer Norm did a wonderful job.


01.11.17 - Leigh

Give Norm more hours, excellent, engaging and knowledgeable.


02.11.17 - Les C

Trainer made it a fun day.


02.11.17 - Anonymous

Great day, really enjoyed it.


02.11.17 - Anonymous

Fantastic courses.


31.10.17 - Simone B

Very informative, used excellent examples.


27.10.17 - Ryan I

Our trainer Norm was very knowledgeable and made the course very interesting. Would love to have Norm teach me again.


26.10.17 - Anonymous

Informative, engaging and little bit nuts, just how i like it. Happy to come back and learn more.


26.10.17 - Eric T

Not my first course with WAM, Norm has been the best trainer I've had for first aid.


26.10.17 - Tim

Norm is a fantastic trainer. Very engaging.


25.10.17 - Clinton I

Norm was very informative and made the class enjoyable with his lighthearted but professional nature.


25.10.17 - Amandap I

Norm is a very good and he has real time examples to help with training.


05.10.17 - Anonymous

Excellent trainer, kept it interesting but knew what needed to be done.


05.10.17 - Anonymous

Great job, learn't and was entertaining.


05.10.17 - Ian M

Excellent way of delivering the information.


05.10.17 - Anonymous

Informative. The information was relayed in a great way.


05.10.17 - Anonymous

Brilliant delivery by Norm made the subject relevant and interesting.


04.10.17 - Matt S

Very well conducted. Well trained.


04.10.17 - Anonymous

Norm kept the energy throughout the whole day. Trying to keep interest which I appreciated.


04.10.17 - Anonymous

Norm kept the class interesting.


22.09.17 - Jason R

Norm delivered the content very well. Was very interactive and kept us all engaged  for the length of the course. Most interesting first aid course i have attended.


12.10.17 - Anonymous

Norm's presentation style is entertaining as well as factual, which makes for an educating session that's enjoyable and relaxing.


12.10.17 - Anonymous

Give Norm a raise, excellent teaching,


12.10.17 - Detlyn R

Great teaching style.


12.10.17 - Anonymous

Very good teacher, good content.


12.10.17 - Paul F



10.10.17 - Troy M

Well trained, provided me with all the relevant information.


13.09.17 - Mick L

Trainer was thorough and very knowledgeable.


09.09.17 - Anonymous

Very educated teacher.


08.09.17 - Jordan 

Norm has a great way of teaching and keep everyone alert and learning.


08.09.17 - Peter C

Was great - as was his knowledge. Thanks.


08.09.17 - Ian W

Norms friendly and encouraging approach to the course and the way he encouraged us to interact with other students made it informative, interesting and constructive thanks.


08.09.07 - Jack 

Norm people skills are great, he knows his CPR and can accommodate for all levels of learning.


08.09.17 - Zac

Brilliant teacher. Really enthusiastic and knowledge of what he is teaching. Brilliant dad jokes.


07.09.17 0 Trevor K

Norm is an exceptionally good trainer with a huge amount of knowledge, makes learning comfortable and fun. 


06.09.17 - Brian H

Norm has a great coaching style and some fantastic experience.


06.09.17 - Ray S

Course was well presented.


06.09.17 - Anonymous

Norm kept the whole class interested and taught us all valuable knowledge that was relevant to the course.


06.09.17 - Scott B

Norm has a great sense of humor, making the course more enjoyable whilst imparting knowledge and real world examples.


05.09.17 - Anonymous

Did this course about 2 years ago and this was a good refresher as I had forgotten a few things.


05.09.17 - Charu

Norm made training fun and relate-able, made everything a lot easier.


05.09.17 - Anonymous

Fun and easy to learn, Norm was an excellent trainer.


25.09.17 - Warren M

Norm ran an informative and interesting course. His knowledge of first aid is superb. Excellent Course.


31.08.17 - Jarman

After attending the training I feel more confident in first aid/CPR.


31.08.17 - Anonymous

A lot more detailed this time round.


31.08.17 - Erin G

Thank you Paul, for your understanding and great support and training. I got a lot out of it.


31.08.17 - Peter

Great course - great teacher.


25.08.17 - Anonymous

Norm was fantastic so knowledgeable and made the course really enjoyable and fun.


25.08.17 - Anonymous

Norm was great - made the first aid interesting and added his own flare about it which made it fun.


24.08.17 - Dan R

Norm made the day fun. I enjoyed his sense of humor.


24.08.17 - Damien L

Norm was a great trainer and made the course enjoyable.


24.08.17 - Lachlan C

Trainer is a champion!


24.08.17 - Anonymous 

 Trainer was funny and knowledgeable


24.08.17 - Anonymous

Norm shows his own experience as an ambulance driver, what use in reality. 


13.09.17 - James C

Trainer was fantastic, very knowledgeable and quiet the comic. Great Course!!!


13.09.17 - Kate B

Norm has the knowledge, the people skills and the patience - excellent trainer - could understand and relate all the material 


13.09.17 - Jacob C

Very friendly and enthusiastic, made course interesting and applicable.


17.08.17 - Rachael D

Excellent; informative and entertaining. I feel so much more confident! Thanks WAM!


17/08/17 - Ashley O

Course was very well run. Instructors were entertaining and enjoyable.


17.08.17 - Hamish

Engaging trainer, experience in paramedics and defense force meant there were good reasons to listen.


17.08.17 - Anonymous

Terrific instructors with great life experience to apply to explanations.


17.07.17 - Steve B

Great course, very detailed and exceptional trainer.


30.06.17 - Rob G

Steve's presentation style was enthusiastic and engaging. Practicing on the CPR dummies and using the training defibs was really helpful. Active participation was both engaging and made for better learning.


30.06.17 - Creig T

First course ever done in first aid where it was was interesting! Great teacher!


26.06.17 - Robert S

Very informative training session.


26.06.17 - Anonymous

Informative, easy to understand. First aid made easy.


15.06.17 - Anthony 

Clear and thorough explanations and examples from experience.


15.06.17 - David F

Good trainer, engaged the whole group.


31.05.17 - Matthew W

Great knowledge and made the course very educated and fun.


31.05.17 - Darren G

Best first aid course I have ever attened, great instructor.


05.06.17 - Wayne

Thanks to the staff, especially Steve at WAM for the way you all  go about training