Provide First Aid

Course Outline



Provide First Aid

(1 day course)

Course Codes:
HLTAID003 – PROVIDE FIRST AID, Incorporating:

WHO should complete first aid training?

Section 21 of the Victorian OH&S Act 2004 states that, an employer must provide, so far as is reasonably practicable, adequate facilities for the welfare of employees at any workplace under the employer’s management and control.

First Aid to Worker Ratios
Low-risk workplaces

  • In low-risk workplaces, compliance is achieved by providing:
  • one first aid officer for 10 to 50 employees
  • two first aid officers for 51 to 100 employees
  • an additional first aid officer for every additional 100 employees.

Higher-risk workplaces

  • In higher-risk workplaces, compliance is achieved by providing:
  • one first aid officer for up to 25 employees
  • two first aid officers for 26 to 50 employees
  • an additional first aid officer for every additional 50 employees.

Where an employee or group of employees does not have timely access to appropriate medical and ambulance services, (such as in remote, isolated or mobile workplaces) compliance is achieved by providing at least one first aid officer for every 10 employees.

(Worksafe First Aid in the workplace – Compliance code (Sept 2008)

WHY do you need first aid training?

The Law:
The law requires employers to provide, so far as is reasonably practicable, a safe working environment and adequate facilities for the welfare of their employees. Section 21(2)(d) requires that, in meeting their duty under section
21(1), an employer must provide, so far as is reasonably practicable, adequate facilities for the welfare of employees at any workplace under the employer’s management and control.

This needs to include having appropriate first aid measures in place, including first aid kits and suitably trained first aid officers.

Australian Resuscitation Council:
All those trained in CPR should refresh their CPR skills at least annually. (ARC – Guideline 10.1 (March 2013).

Industry standards
Industry standards are universal with regard to first aid and CPR refresher training.

A first aid course remains current for 3 years, whereas CPR is required to be completed annually

WHERE are the first aid courses conducted?



  • $180.00 Per Person.
Book 2-3 courses to receive a 7.5% discount off all courses booked.
Book 4 or more courses to receive a 15% discount off all courses booked.

WHEN are the first aid courses conducted?


  • Monday 7th August 2017.
  • Tuesday 15th August 2017.
  • Wednesday 23rd August 2017.
  • Thursday 31st August 2017.
  • Wednesday 6th September 2017.
  • Friday 8th September 2017.

Course duration & course times:

1 Day course (07:45am - 16:00pm Approx.)

Course numbers:

Maximum 12


  • Enclosed shoes are required


Note:  Applicants who are booking into the 2 day course will be required to complete a First Aid Pre-Course Assessment prior to the first day of the course.  This will be emailed to you after submission of a booking form.

Trainees will be assessed using a short-answer written test, a multiple choice test, and practical scenario based assessments


Once competence is achieved, trainees will receive a Statement of Attainment and Proof of Training Card

Language, literacy & numeracy:

Trainees need to be able to demonstrate the knowledge and skills required and numeracy to work by themselves and as part of a team, exercising judgement in the selection of equipment, services or contingency plans. Trainees must be able to utilise workplace documentation without the guidance of another person.

Health note:

The training and assessment may involve bending, crawling, and light to medium lifting. Please refer to ‘Student Health Form’ for further advice.

How safe is your workplace?

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Course Enquiry

Course Photos


Course Reviews


23.3.17 - Anonymous
Trainer knows his stuff and was able to keep people well engaged. 
15.3.17 - Manour K
Up to date info was great.
15.3.17 - Jake D
Good training and course
15.3.7 - William M
Trainer was great. Explained everything and made sitting in class enjoyable.
15.3.17 - Richard P
Of all the training courses I have attended, this is by far the best delivered course I have been on. Good job.
15.2.17 - Emily P
Great presentation. Best trainer so far
15.2.17 - Esin D
Steve made the course enjoyable and interesting, the course went very quickly.
15.2.17 - Katie
Awesome course, trainer very knowledgeable and engaging! Thanks.
14.2.17 - Anonymous
Good course, very informative.
14.2.17 - Anonymous
Great insight to his own personal experiences, very informative on procedures and how injuries occur within the human body.
14.2.17  - Anonymous
Trainer made the training very interesting. Had a lot of meaningful examples.
14.2.17 - Anonymous 
Trainer was  very knowledgeable, answered questions and was very encouraging. 
14.2.17 - Anonymous
Training was conducted in an informative and interesting way. Steve kept the training enjoyable which was a big plus.
6.2.17 - Anonymous
Excellent presentation.
1.2.17 - Renee S
Training was delivered at a good pace.
20.1.17 - Tim
Quality training, well presented, good sized group.
2.1.17 - Paul
Good sized class. Well presented and plenty of information. 
19.12.16 - Anonymous
Great trainer, good course.
19.12.16 - Steven B
Was interesting and well explained, enjoyed it!
14.12.16 - Anonymous
Well presented.
14.12.16 - Heath M
Paul does a great job, gets his point across very well.
14.12.16 - Anonymous
Great course. Very entertaining. Paul has great knowledge.
8.12.16 - Tania K
Thank you for being a understanding and accommodating of my medical condition, and making the day so informative and enjoyable.
24.11.16 - Daniel F
The best first aid course I have ever attended. The trainer was entertaining and knew his stuff.
24.11.16 - Edgar
I enjoyed this training because the trainer explained the subject and course very well.
24.11.16 - Mert
Very informative, conveyed all aspects and important points.

11.11.16 - Paul S
Paul was able to relate theory to practical examples in an interesting delivery.
7.11.16 - Anonymous
Good instructor, good communicator.
7.11.16 - Russell
Steve was very clear, easy to understand. Good to learn off.
3.11.16 - Daryl S
Good course, enjoyed it and learnt a lot.
21.10.16 - Tim
Knowledgeable and easy to understand.
21.10.16 - Anonymous
Very well presented and kept the training fun, entertaining and engaging.
17.10.16 - Anonymous
Paul was very good at presenting the course information and had experiences as examples.
17.10.16 - Mark P
Content and delivery were good
6.10.16 - Melinda
Training was thorough and efficiently presented.

22.09.16 - Rhonda
Steve presented very well and was very knowledgeable.

22.09.16 - Adam
Good pace and the trainer gave good examples.
12.09.16 - Simon M
Very informative, kept it interesting, made for good course.
06.09.16 -  Craig I
Excellent instructor. A pleasure to attend.
06.09.16 -  Anonymous 
Made the course more enjoyable with discussion rather than just reading out of a book.
06.09.16 - Anonymous
Good realistic activities on the day.
06.09.16 - Alina L
Great training session, i needed the refresher.
28.08.16 - Adam
Best first aid course I've done.
25.08.16 - Damien B
Good casual, yet relevant delivery.
12.08.16 - Greg G
Trainers practical experiences is very helpful.
08.08.16 - William R
Very enjoyable.
28.07.16 - Geoff M
Instructor had a very good knowledge on subject but more importantly had hands on experience.
22.07.16 - Anonymous
Well informed course.
15.07.16 - Anonymous
Good work, thank Steve.
15.07.16 - Brad P
Steve concentrated on any issues raised by us. The info was presented in a way which kept me interested and not looking to the end of day.
15.07.16 - Amo W
Great course, keep it up.
15.07.16 - Anonymous
Steve made the course enjoyable and easy to learn.
15.07.16 - Steve D
Great course, well worth doing. Steve was great and full of knowledge. 
13.07.16 - Michael S
Course was very good.
08.07.16 - Chris F
Thanks Paul, was a great day, you did a fantastic job, feel confident I could help people in an emergency.
30.06.16 -  Christian S
Having performed the questionnaire before training commenced gave a better understanding of the training itself. 
30.06.16 - Jessica H
Trainer was informative and helpful
14.06.16 - Keith P
Training was really good and Paul was a really nice guy.
06.06.16 - Shane A
Well run and enjoyable course, well presented.
06.06.16 - Peter H
Trainer had extensive experience to draw on.
20.05.16 - Doug
Steve is a really great instructor with excellent knowledge and a very effective communicator. Thanks.
19.05.16 - Don
Very helpful and comprehensive.
19.05.16 - Jacqueline B
Enjoyed the fact it was not long stories or reading facts - more to the point with the important prac. Great Job.
19.05.16 - Anonymous
Enjoyed the refresher course very well presented.
05.05.16 - Dianne S
Steve was a great trainer - very informative with a great sense of humour. He made the course very interesting and entertaining.
05.05.16 - Jedd U
Steve kept the attention of the class through the whole course.
05.05.16 - Chad G
Steve was a great instructor
1.05.16 - Rebecca V
Trainer was engaging, clear and approachable.

1.05.16 - Jane K
Steve was calm, clear and able to explain further when asked.

21.04.16 - C Nicholas
Very good informative and 'fun' course. Very good.
29.03.16 - Anonymous
Good balance of theory, practical and anecdotes to help make it real.
21.03.16 - Anonymous
Appreciated the casual manner that put me as ease.
07.04.16 - Dale O
Out of all the courses I've done at WAM, Steve has been by far the most knowledgeable trainer.
07.04.16 - Anonymous
Steve was very engaging and realistic
07.04.16 - Gerard
Well run course, well instructed.
23.03.16 - Jamie D
Steve has made it easy to learn and better my skills
23.03.16 - Anonymous
Steve was great! Very informative, not boring!
24.02.16 - Jim S
Great instructor very knowledgeable in his field, made the course very interesting and easy to understand.
01.02.16 - Anonymous
The course was very informative and was also presented well.
01.02.16 - Anthony T
Very good trainer also good facilities.
17.12.15 - Gary 
Second course with Steve. Very informative. Well presented.
17.12.15 - David M
It was not boring like some courses which I have taken elsewhere.
17.12.15 - Jason R
Love WAM's training. All teachers are informative and well spoken.
02.12.15 - David O
Very happy with Steve, great work.
02.12.15 - Gary C
Entertaining and pleasant provision on presentation and well informed by Steve.
19.11.15 - Sam C
Steve was a great trainer and helpful.
19.11.15 - Anonymous
Really easy to understand, kept me interesting.
16.11.15 - Walter B
Trainer very knowledgeable and had good presentation style. 
16.11.15 - Trent
Trainer had experiences and stories relevant to my history
13.11.15 - Meg C
Fantastic class, learnt more than I thought I would.
04.11.15 - Shannon B 
The training was great and will benefit me in my job.
16.10.15 - Luke C
Steve's 'war stories' are really interesting and provide good context for learning. Steve is engaging and his delivery style is good.
16.10.15 - Allyson M
Very informative and interactive course. Had fun whilst learning.
16.10.15 - Matthew W
Thanks for the course. It was easy to understand.
16.10.15 - Jenny W
Trainer keeps class interesting at all times and real life experiences helps further.
31.07.15 - Michael S
Training was very good. Learnt lots. 
12.07.15 - Brad R 
Great content, trainer and WAM service.
02.02.15 - Jeffery Dl
Very informative.
02.02.15 - James W 
Karen, excellent facilitator, made learning enjoyable and engaging.
02.02.15 - David V
Great course, fun and informative.
04.02.15 - Manuel K
Great job.
04.02.15 - Noa T 
Enjoyed the course. Paul is the man!
23.10.14 - Anonymous
Great course, great facilities, excellent. A lot of information delivered well and timed well.
18.10.14 - Simon
Excellent course.
08.10.14 - Jaimsey A
keep up good work. Very educational and entertaining.
24.09.14 - Paul R
Course contained excellent content.
18.08.14 - Anonymous
Well run day with good relevant information provided.
14.08.14 - Anonymous
Interesting, informative and gave me the confidence to know i could offer assistance in an emergency.
31.07.14 - Darren W
Karen would have to be, hands down, the best trainer I've had in literally, 100 courses I've had in my life. She's a true asset to your company.
29.07.14 - Anonymous
Thank you for an interesting day. The course was very enjoyable a good mix of theory and practice delivered in a clear friendly manner.
17.07.14 - Mark T
Excellent training, keep doing what you're doing.
20.06.14 - Anonymous
If you are going to learn something in life, learn first aid.
20.06.14 - Anonymous
Trainer was very clear with instructions.
20.06.14 - Kim G
Great course, very good instructor.
28.05.14 - Troy K
Karen did a great job and would recommend course.
28.05.14 - Paul S
Thank you, Karen was very helpful and showed great knowledge.
14.05.14 - David G
Karen has done a great job. Keep up the good work.
14.05.14 - Kolini F
So thankful about the trainer because she can share her skills with us about doing first aid and she did well.
02.12.13 - Bernie W
Learning about defibrillator opened my eyes. Not just a pack on the wall.
11.09.13 - Ahmet
Very happy with course. Informative, well laid out, easy to follow and understand.
10.07.13 - Kellie P
Karen was fantastic! Warm, friendly and very interactive. Great day